Types of Information You May Provide Us
When filing a support issue, you have the option to provide an email address. You may also provide more information about the regarding the issue, and optionally provide additional contact information.
How Information May Be Collected
We collect information from you when you fill out an Error or Help pop-up box and press the submit button. When you press the submit button, the information you provided is stored on a server.
How We Use the Information Collected
Advanced Sports Logic uses the information specifically for resolving the reported issue, and for no other purpose:
- To contact you to confirm receipt of your support request
- To contact you for further information about the issue
- To contact you to inform you of status or resolution of the issue
With Whom the Information May Be Shared
Advanced Sports Logic, Inc. does not rent, sell, or share personal information about you with other people or nonaffiliated companies, except under the following circumstances:
- We provide the information to trusted partners or contractors who work on behalf of or with Advanced Sports Logic, Inc. under agreements restricting the use of user information in substantially the same manner as set forth in this policy. These companies may use your personal information to help Advanced Sports Logic communicate with you regarding resolution of the issue. We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
Confidentiality and Security
We employ physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you. We offer the use of a secure server.
We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
A Special Note for Parents Concerning Privacy
The Internet offers children wonderful educational and entertainment resources. Your guidance and involvement are essential to help ensure that children have a safe and rewarding online experience. We encourage you to visit the Direct Marketing Association's website and explore the Get CyberSavvy! Program as well as the GetNetWise website to learn more about parental control tools.
A Special Note for Students Concerning Web Security
The following guide offers students advice on how to avoid situations that may compromise privacy when engaging in internet activities. A Student’s Need-to-Know Guide to Web Security
Your California Privacy Rights (California Online Privacy Act)
This Policy was instituted on July 30, 2011. It was last modified for cleanup on May 26, 2012.
Correcting/Updating Personal Information
Each time you file a request for support, we give you the option to provide an email address. After this, your email address is attached with that one support ticket, and no method is provided for updating it. If your email address changes, you will no longer receive emails from Advanced Sports Logic, Inc. regarding the issue, unless you submit another ticket using your new email address.
Questions and Support